Privacy Policy for Momentum Munchies
Momentum Munchies ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our online platform, purchase a product, book a workshop, or otherwise interact with our services.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include bespoke cake design, artisanal pastry creation, gourmet cupcake production, custom celebration cakes, dessert catering, and baking workshops.
- Personal Identification Information: This includes your name, email address, postal address, phone number, and payment information (such as credit card details) when you place an order, register for an account, or book a workshop.
- Order Details & Preferences: Information related to your custom orders, dietary requirements, design preferences, and any other specifications or notes you provide for bespoke products or catering services.
- Correspondence Information: Records of any communications you have with us, including emails, chat conversations, or phone calls.
- Technical Data: Information about your device and how you interact with our online platform, such as your IP address, browser type, operating system, and browsing activity (pages viewed, time spent on pages). This data is collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders, including bespoke cake designs, artisanal pastries, gourmet cupcakes, custom celebration cakes, and dessert catering.
- To manage your participation in baking workshops and other events.
- To communicate with you regarding your orders, inquiries, account, or workshop registrations.
- To improve and personalize your experience on our online platform, including showcasing relevant products and workshops.
- To process payments and prevent fraudulent transactions.
- To administer and protect our business and online platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:
- Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service. These providers only have access to the information necessary to perform their specific tasks and are obligated not to disclose or use it for other purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Security
We implement appropriate technical and organisational security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no internet transmission is ever completely secure or error-free.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us using the details below if you wish to exercise any of these rights.
6. Cookies and Tracking Technologies
Our online platform uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use them for purposes such as remembering your preferences, analyzing site traffic, and displaying relevant content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
Momentum Munchies
78 Clocktower Lane, Floor 2
Wellington, Wellington Region 6011
New Zealand